What a horrible experience!
In less than a year we had 4 catering managers. Not one of them passed the information of our wedding on to the next manager. So we had to repeat our reception plan and meet with 4 different individuals!
On the night of our reception, they messed up our room reservations and did not have a room for the groom and I! The staff behind the front desk was woefully incompetent and actually yelled at me on my wedding day!
Food was decent, especially for the price. But stay away from this place at all costs!
laceydiemer
Wedding: 10/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Holiday Inn looked so amazing when we walked into our reception. They were so professional and the food was delicious. They made sure during the entire reception that we knew what was going on and if we needed anything at all. They made our wedding so much fun and so many people didnt want to leave. I would recommend this venue to anyone in this area planning a wedding. Its such a great place and everyone there is willing to work with you with what you want.
Catelynn62
Wedding: 8/9/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
All of the girls who work in the sales office are awesome. Also the event staff was amazing. I am so pleased with how everything was run. The cost was well within our budget, and was worth it... I would recomend having any sort of event here
Meghan
Wedding: 6/26/04
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We held our reception here and they did a beautiful job of setting up the banquet. All of the linens were clean and pressed, chair covers were tied nicely with beautiful ribbon and the staff was very attentive to all of our guests. Cocktail hour prior to reception start was enjoyed by all of our guests and helped them to pass the time quickly while we were finishing photos at the church.
Find Holiday Inn reviews from newlyweds in Syracuse that used Holiday Inn for wedding Ceremony Venues services.